Sabino Deck - Men's Leather Derby Dress Shoes
First check if there is a size chart in the product description as it may have its own chart
| US & Canada | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 13 | 14 | 15 | 16 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12.5 | 13.5 | 14.5 | 15.5 |
| Europe | 39 | 39 | 40 | 40-41 | 41 | 41-42 | 42 | 42-43 | 43 | 43-44 | 44 | 44-45 | 45 | 46 | 47 | 48 | 49 |
| Inches | 9.3 | 9.5 | 9.6 | 9.8 | 9.9 | 10.1 | 10.3 | 10.4 | 10.6 | 10.8 | 10.9 | 11.1 | 11.3 | 11.6 | 11.9 | 12.2 | 12.5 |
| Centimeters | 23.5 | 24.1 | 24.4 | 24.8 | 25.4 | 25.7 | 26 | 26.7 | 27 | 27.3 | 27.9 | 28.3 | 28.6 | 29.4 | 30.2 | 31 | 31.8 |
*NOTE. this is the default size chart to use in the case that there is not a size chart present in the product's description. Please check the product description for a model specific chart.
For Shoes models that do not have the half size available, we suggest you to add 1 extra size.
Women's size chart:
| US | EU | UK | Mexico | Inches | Centimeters |
| 4 | 34 | 2 | 1.5 | 8 1/4 | 21 |
| 4.5 | 34.5 | 2.5 | 2 | 8 1/2 | 21.6 |
| 5 | 35 | 3 | 2.5 | 8 5/8 | 21.9 |
| 5.5 | 35.5 | 3.5 | 3 | 8 3/4 | 22.2 |
| 6 | 36 | 4 | 3.5 | 9 | 22.9 |
| 6.5 | 36.5 | 4.5 | 4 | 9 1/8 | 23.2 |
| 7 | 37 | 5 | 4.5 | 9 1/4 | 23.5 |
| 7.5 | 37.5 | 5.5 | 5 | 9 1/2 | 24.1 |
| 8 | 38 | 6 | 5.5 | 9 5/8 | 24.4 |
| 8.5 | 38.5 | 6.5 | 6 | 9 3/4 | 24.8 |
| 9 | 39 | 7 | 6.5 | 10 | 25.4 |
| 9.5 | 39.5 | 7.5 | 7 | 10 1/8 | 25.7 |
| 10 | 40 | 8 | 7.5 | 10 1/4 | 26 |
| 10.5 | 41 | 8.5 | 8 | 10 1/2 | 26.7 |
| 11 | 42 | 9 | 8.5 | 10 5/8 | 27 |
| 12 | 43 | 9.5 | 9 | 11 | 27.9 |
| 13 | 44 | 10 | 9.5 | 11 1/4 | 28.6 |
| 14 | 45 | 10.5 | 10 | 11 5/8 | 29.5 |
- In stock, ready to ship
- Inventory on the way
Check full policies here:
View our Refund and returns policy
- Worldwide Free Shipping: Delivery transit typically takes 5–10 days.
- Quality Assurance: Each order undergoes a thorough check, taking an additional 1–2 business day of processing time
- Total time: 6-12 days
Exchanges:
- Within 30 days of delivery we provide a free size exchange or a free color/model exchange
Returns:
- Within 30 Days:
- Immediate Refund: If the item is damaged or significantly different from the pictures or description, you are eligible for a refund and free return label
- in the case of customer remorse or dissatisfaction you can return the item at your own expense or keep it for a partial refund
- Refunds: A refund is issued to the same payment method and takes around 3-5 business to appear in your account
- Return Instructions: Contact support for a return label and detailed guidance if applicable.
- Contact us:
- Support Hours: Monday–Friday
- Phone: +39 339 3413079
- Email: support@ashourshoes.com
- Address: Via Borgogna 2, Milano, MI 20122, Italy.
- VAT: IT 09907410964
- Trade name: Ashour Shoes
Introducing a fresh take on a classic style; the Sabino Deck Derby Leather Shoes are perfect for adding an extra style elevation to a warmer weather look, this expertly crafted and elegantly stitched shoe will keep your feet in style and comfortable in every step
Product Information:
Product category: Oxford shoes (Brogue shoes)
Upper material: leather
Sole Material: Rubber
Toe shape: round toe
Upper height: low
Function: increased, breathable, non-slip, wear-resistant
Color: black, dark brown
Made in China
Ashour Shoes FAQ
General Information
1. How can I contact Ashour Shoes?
- Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
- Phone: +39 3393413079
- Email: support@ashourshoes.com
- Trade name: Ashour Shoes
- VAT Number: IT 09907410964
- Address: Via Borgogna 2, Milano, MI 20122, Italy
2. What payment methods do you accept?
- Accepted Methods: Visa, Mastercard, American Express, Discover, UnionPay, Klarna.
- Currency: Prices in USD, converted to local currency at purchase.
Shipping
3. What are the processing and delivery times?
- Processing Time: 1–2 business days (orders placed after 10:00 PM processed next business day).
- Shipping Time: 5–10 business days depending on destination.
- Total Delivery Time: 6–12 business days.
4. Do you offer free shipping?
- Yes, free worldwide shipping is included.
5. Are there shipping restrictions?
- We cannot ship to military zones or the following countries:
6. Can I track my order?
- Tracking information is emailed after shipment and may take 2–5 days to activate.
7. What if my tracking shows "Returned to Sender"?
- Contact your local post office with the tracking number.
- If unresolved, email us at support@ashourshoes.com.
8. What happens if I enter the wrong shipping address?
- Before Shipping: Email us immediately for correction.
- After Shipping: We cannot change the address, but you may return the order upon delivery.
Returns, Refunds, and Exchanges
9. What is the return window?
- Returns are accepted within 30 days of delivery.
10. What are the conditions for a return?
- Items must be unused, undamaged, and in original packaging.
11. Who pays for return shipping?
- Customer-paid: For change of mind or subsequent exchanges.
- Ashour Shoes-paid: For defective, damaged, incorrect items, or first exchanges.
12. How do I initiate a return?
- Email support@ashourshoes.com or use our Contact Page.
13. What is your refund policy?
- Refunds are processed within 5–7 business days after inspecting the return.
- Issued to the original payment method.
14. Do you charge a restocking fee?
- No, there are no restocking fees.
Damaged, Defective, or Incorrect Items
15. What should I do if I receive a defective or damaged item?
- Contact support@ashourshoes.com immediately with photos (within 48 hours).
- Choose between a replacement or full refund.
16. What happens if I receive the wrong product?
- Contact us immediately.
- Return shipping is covered, and we’ll send the correct product.
17. Can I exchange an item for a different size, color, or model?
- Exchanges are accepted within 30 days of delivery.
- First Exchange: Free return shipping.
- Subsequent Exchanges: Customer pays return shipping.
18. What if I never received my order?
- Contact us to initiate an investigation.
- If unresolved, choose between a full refund or replacement.
Order Issues
19. Can I cancel my order?
- Before Shipping: Yes, contact us immediately.
- After Shipping: Orders in transit cannot be canceled but can be returned upon delivery.
20. An item is missing from my order. What should I do?
- Contact us at support@ashourshoes.com.
- We’ll send a replacement or issue a refund.
Other Questions
21. Why isn’t my tracking information available?
- Tracking may take 2–5 days to activate after shipment.
22. How should I package my return?
- Use original packaging or equivalent to prevent damage during transit.
23. Lost my return label. What do I do?
- Contact support@ashourshoes.com for a replacement label.
24. Why isn’t free return shipping available for all returns?
- Free return shipping applies only to defective, damaged, incorrect items, and the first exchange.
View our Refund and returns policy
