The Ralpino - Monkstrap Oxfords Crossover Oxford
First check if there is a size chart in the product description as it may have its own chart
| US & Canada | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 13 | 14 | 15 | 16 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12.5 | 13.5 | 14.5 | 15.5 |
| Europe | 39 | 39 | 40 | 40-41 | 41 | 41-42 | 42 | 42-43 | 43 | 43-44 | 44 | 44-45 | 45 | 46 | 47 | 48 | 49 |
| Inches | 9.3 | 9.5 | 9.6 | 9.8 | 9.9 | 10.1 | 10.3 | 10.4 | 10.6 | 10.8 | 10.9 | 11.1 | 11.3 | 11.6 | 11.9 | 12.2 | 12.5 |
| Centimeters | 23.5 | 24.1 | 24.4 | 24.8 | 25.4 | 25.7 | 26 | 26.7 | 27 | 27.3 | 27.9 | 28.3 | 28.6 | 29.4 | 30.2 | 31 | 31.8 |
*NOTE. this is the default size chart to use in the case that there is not a size chart present in the product's description. Please check the product description for a model specific chart.
For Shoes models that do not have the half size available, we suggest you to add 1 extra size.
Women's size chart:
| US | EU | UK | Mexico | Inches | Centimeters |
| 4 | 34 | 2 | 1.5 | 8 1/4 | 21 |
| 4.5 | 34.5 | 2.5 | 2 | 8 1/2 | 21.6 |
| 5 | 35 | 3 | 2.5 | 8 5/8 | 21.9 |
| 5.5 | 35.5 | 3.5 | 3 | 8 3/4 | 22.2 |
| 6 | 36 | 4 | 3.5 | 9 | 22.9 |
| 6.5 | 36.5 | 4.5 | 4 | 9 1/8 | 23.2 |
| 7 | 37 | 5 | 4.5 | 9 1/4 | 23.5 |
| 7.5 | 37.5 | 5.5 | 5 | 9 1/2 | 24.1 |
| 8 | 38 | 6 | 5.5 | 9 5/8 | 24.4 |
| 8.5 | 38.5 | 6.5 | 6 | 9 3/4 | 24.8 |
| 9 | 39 | 7 | 6.5 | 10 | 25.4 |
| 9.5 | 39.5 | 7.5 | 7 | 10 1/8 | 25.7 |
| 10 | 40 | 8 | 7.5 | 10 1/4 | 26 |
| 10.5 | 41 | 8.5 | 8 | 10 1/2 | 26.7 |
| 11 | 42 | 9 | 8.5 | 10 5/8 | 27 |
| 12 | 43 | 9.5 | 9 | 11 | 27.9 |
| 13 | 44 | 10 | 9.5 | 11 1/4 | 28.6 |
| 14 | 45 | 10.5 | 10 | 11 5/8 | 29.5 |
- In stock, ready to ship
- Inventory on the way
Check full policies here:
View our Refund and returns policy
- Worldwide Free Shipping: Delivery transit typically takes 5–10 days.
- Quality Assurance: Each order undergoes a thorough check, taking an additional 1–2 business day of processing time
- Total time: 6-12 days
Exchanges:
- Within 30 days of delivery we provide a free size exchange or a free color/model exchange
Returns:
- Within 30 Days:
- Immediate Refund: If the item is damaged or significantly different from the pictures or description, you are eligible for a refund and free return label
- in the case of customer remorse or dissatisfaction you can return the item at your own expense or keep it for a partial refund
- Refunds: A refund is issued to the same payment method and takes around 3-5 business to appear in your account
- Return Instructions: Contact support for a return label and detailed guidance if applicable.
- Contact us:
- Support Hours: Monday–Friday
- Phone: +39 339 3413079
- Email: support@ashourshoes.com
- Address: Via Borgogna 2, Milano, MI 20122, Italy.
- VAT: IT 09907410964
- Trade name: Ashour Shoes
The newly Designed Monkstrap Oxford Crossover is to be worn with everything from a suit to jeans, Those Wingtip Oxfords features a rich, smooth leather upper with modern brogue details and a sleek silhouette. For work or play, you’ll love the comfort of its cushioned, leather covered footbed and soft leather linings.
Smooth leather upper
Leather linings for added breathability
Fully cushioned footbed with leather cover for all-day comfort and flexibility
Durable rubber sole
Upper Material: GENUINE LEATHER
Upper-Genuine Leather Type: Cow Leather
Shoes Type: Oxfords
Pattern Type: Solid
Department Name: Adult
Occasion: Office & Career
Model Number: 621-851
Lining Material: GENUINE LEATHER
Lining-Genuine Leather Type: Sheepskin
Toe Shape: Pointed Toe
Outsole Material: Rubber
Closure Type: Lace-up
Insole Material: PU
Fit: Fits true to size, take your normal size
Color: Brown, Black
Quality: High quality
Style Trends: style
EU size: 39 to 46
Shoes Type: Oxford / Brogue
Closure Type: Buckle Strap
Made in China
1. What is Ashour Shoes' return policy?
- Returns are accepted within 30 days of delivery.
- Items must be in their original condition and not heavily used.
- Contact support@ashourshoes.com to initiate a return.
View our Refund and returns policy
2. Who pays for return shipping?
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way. or does not match the description on the product's page
- For Customer Remorse: The actual cost of return delivery will be charged to the customer. This applies when the customer purchased the wrong product or they no longer want the item.
3. Can I cancel my order?
- Before Shipping: Yes, cancellations are allowed.
- After Shipping: Orders in transit cannot be canceled but can be returned upon delivery.
4. How are refunds and exchanges processed?
- Refunds are issued to the original payment method after inspecting returned items.
- Exchanges are available within 30 days of delivery. The first exchange is free, with a prepaid return label provided.
For additional questions, contact support@ashourshoes.com or call +39 339 3413079.
Shipping FAQ
HOW CAN I TRACK MY ORDER?
You will receive a tracking code via the email provided during checkout. This email will include instructions on how to track your package. Please note that tracking information may take 2-5 days to become available after you receive the email.
WHY CAN'T I TRACK MY ORDER?
Tracking information may not be immediately available. Please wait 2-5 days after receiving the tracking number. If tracking information is unavailable, try again later as it may take some time for the carrier to update their system.
WHY IS MY SHIPMENT STATUS UNCHANGED?
Delays can occur due to weather conditions, customs, holidays, or backlogs. Tracking updates may be sporadic until your shipment moves through major checkpoints.
Payment FAQ
HOW CAN I PAY FOR MY ORDER?
We accept the following payment methods:
- Credit and Debit Cards (Visa, Mastercard, American Express, discover and UnionPay)
- Other payment methods include: Klarna
All payments are processed securely. Prices are displayed in USD, but your currency will be converted automatically during checkout.
WHICH CURRENCY DO YOU USE?
All prices are listed in USD. Your payment will be automatically converted to your local currency at the time of purchase.
Order FAQ
HOW DO I PLACE AN ORDER?
- Select the product(s) you wish to purchase.
- Click "Add to cart" and proceed to checkout.
- Enter your information and payment details, then confirm your order.
HOW CAN I MODIFY MY ORDER?
To make changes to your order, contact us within 24 hours of placing it. After this time, modifications may not be possible.
WHAT IF MY TRACKING SHOWS "RETURNED TO SENDER"?
If your order is marked as "Returned to Sender," follow these steps:
- Contact your local post office with your ID or tracking number to determine the status.
- If unresolved, email us at support@ashourshoes.com with your shipping address.
Shipping Problems FAQ
WHAT SHOULD I DO IF I ENTERED THE WRONG SHIPPING ADDRESS?
If you entered an incorrect address, contact us immediately at support@ashourshoes.com with the correct address.
- Before Shipping: We will update your address if the order has not yet been shipped.
- After Shipping: We cannot update the address once the package is in transit. You may be required to cover additional fees for a replacement shipment.
WHAT IF MY TRACKING SHOWS "RETURNED TO SENDER"?
Common reasons for returned shipments include:
- Incorrect or Insufficient Address: Responsibility lies with the customer for providing accurate details.
- Absence at Delivery: Contact your local post office to arrange a re-delivery.
We will:
- Send a replacement shipment.
- If the second attempt fails, we will not issue further replacements but issue a refund only.
