Drillo 2 - Alligator print leather mules/Backless loafers for men
First check if there is a size chart in the product description as it may have its own chart
US & Canada | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 13 | 14 | 15 | 16 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
UK | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12.5 | 13.5 | 14.5 | 15.5 |
Europe | 39 | 39 | 40 | 40-41 | 41 | 41-42 | 42 | 42-43 | 43 | 43-44 | 44 | 44-45 | 45 | 46 | 47 | 48 | 49 |
Inches | 9.3 | 9.5 | 9.6 | 9.8 | 9.9 | 10.1 | 10.3 | 10.4 | 10.6 | 10.8 | 10.9 | 11.1 | 11.3 | 11.6 | 11.9 | 12.2 | 12.5 |
Centimeters | 23.5 | 24.1 | 24.4 | 24.8 | 25.4 | 25.7 | 26 | 26.7 | 27 | 27.3 | 27.9 | 28.3 | 28.6 | 29.4 | 30.2 | 31 | 31.8 |
*NOTE. this is the default size chart to use in the case that there is not a size chart present in the product's description. Please check the product description for a model specific chart.
For Shoes models that do not have the half size available, we suggest you to add 1 extra size.
Women's size chart:
US | EU | UK | Mexico | Inches | Centimeters |
4 | 34 | 2 | 1.5 | 8 1/4 | 21 |
4.5 | 34.5 | 2.5 | 2 | 8 1/2 | 21.6 |
5 | 35 | 3 | 2.5 | 8 5/8 | 21.9 |
5.5 | 35.5 | 3.5 | 3 | 8 3/4 | 22.2 |
6 | 36 | 4 | 3.5 | 9 | 22.9 |
6.5 | 36.5 | 4.5 | 4 | 9 1/8 | 23.2 |
7 | 37 | 5 | 4.5 | 9 1/4 | 23.5 |
7.5 | 37.5 | 5.5 | 5 | 9 1/2 | 24.1 |
8 | 38 | 6 | 5.5 | 9 5/8 | 24.4 |
8.5 | 38.5 | 6.5 | 6 | 9 3/4 | 24.8 |
9 | 39 | 7 | 6.5 | 10 | 25.4 |
9.5 | 39.5 | 7.5 | 7 | 10 1/8 | 25.7 |
10 | 40 | 8 | 7.5 | 10 1/4 | 26 |
10.5 | 41 | 8.5 | 8 | 10 1/2 | 26.7 |
11 | 42 | 9 | 8.5 | 10 5/8 | 27 |
12 | 43 | 9.5 | 9 | 11 | 27.9 |
13 | 44 | 10 | 9.5 | 11 1/4 | 28.6 |
14 | 45 | 10.5 | 10 | 11 5/8 | 29.5 |
- In stock, ready to ship
- Inventory on the way
Check full policies here:
View our Refund and returns policy
Worldwide Free Shipping:
- Delivery transit: 5–10 days.
- Processing time: 1–2 business days.
- Total delivery time: 6–12 days.
Exchanges:
- Free size, color, or model exchange within 30 days of delivery (first exchange only).
Returns:
- Within 30 Days:
Returns:
Within 30 Days:
Immediate Refund: Free return and refund for damaged items or those significantly different from the description.
Customer Remorse: Return at your expense
- Refund Processing: Refunds are issued to the original payment method and take 3–5 business days to reflect.
Return Instructions:
- Contact support for guidance and a return label if applicable.
Contact Us:
- Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
- Phone: +39 339 3413079
- Email: support@ashourshoes.com
- Address: Via Borgogna 2, Milano, MI 20122, Italy
- VAT: IT 09907410964
- Trade Name: Ashour Shoes
The Drillo 2 - Alligator print leather mules/open back loafers for men are crafted with genuine leather that is rendered unique with an alligator print design, these men's mules/open back loafers are both elegant as comfortable as men's mules should be. The open back design adds a unique touch while the slip-on style makes them easy to wear. Perfect for any occasion.
SPECIFICATIONS
Shoes Type: Loafers MULES
Season: Spring/Autumn
Upper-Genuine Leather Type: Cow Leather
Fit: Fits true to size, take your normal size
Closure Type: SLIP-ON
Item Type: Casual Shoes
Outsole Material: RUBBER
Pattern Type: Print
Feature: Breathable
Made in ChinaAshour Shoes FAQ
General Information
1. How can I contact Ashour Shoes?
- Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
- Phone: +39 3393413079
- Email: support@ashourshoes.com
- Trade name: Ashour Shoes
- VAT Number: IT 09907410964
- Address: Via Borgogna 2, Milano, MI 20122, Italy
2. What payment methods do you accept?
- Accepted Methods: Visa, Mastercard, American Express, Discover, UnionPay, Klarna.
- Currency: Prices in USD, converted to local currency at purchase.
Shipping
3. What are the processing and delivery times?
- Processing Time: 1–2 business days (orders placed after 10:00 PM processed next business day).
- Shipping Time: 5–10 business days depending on destination.
- Total Delivery Time: 6–12 business days.
4. Do you offer free shipping?
- Yes, free worldwide shipping is included.
5. Are there shipping restrictions?
- We cannot ship to military zones or the following countries:
6. Can I track my order?
- Tracking information is emailed after shipment and may take 2–5 days to activate.
7. What if my tracking shows "Returned to Sender"?
- Contact your local post office with the tracking number.
- If unresolved, email us at support@ashourshoes.com.
8. What happens if I enter the wrong shipping address?
- Before Shipping: Email us immediately for correction.
- After Shipping: We cannot change the address, but you may return the order upon delivery.
Returns, Refunds, and Exchanges
9. What is the return window?
- Returns are accepted within 30 days of delivery.
10. What are the conditions for a return?
- Items must be unused, undamaged, and in original packaging.
11. Who pays for return shipping?
- Customer-paid: For change of mind or subsequent exchanges.
- Ashour Shoes-paid: For defective, damaged, incorrect items, or first exchanges.
12. How do I initiate a return?
- Email support@ashourshoes.com or use our Contact Page.
13. What is your refund policy?
- Refunds are processed within 5–7 business days after inspecting the return.
- Issued to the original payment method.
14. Do you charge a restocking fee?
- No, there are no restocking fees.
Damaged, Defective, or Incorrect Items
15. What should I do if I receive a defective or damaged item?
- Contact support@ashourshoes.com immediately with photos (within 48 hours).
- Choose between a replacement or full refund.
16. What happens if I receive the wrong product?
- Contact us immediately.
- Return shipping is covered, and we’ll send the correct product.
17. Can I exchange an item for a different size, color, or model?
- Exchanges are accepted within 30 days of delivery.
- First Exchange: Free return shipping.
- Subsequent Exchanges: Customer pays return shipping.
18. What if I never received my order?
- Contact us to initiate an investigation.
- If unresolved, choose between a full refund or replacement.
Order Issues
19. Can I cancel my order?
- Before Shipping: Yes, contact us immediately.
- After Shipping: Orders in transit cannot be canceled but can be returned upon delivery.
20. An item is missing from my order. What should I do?
- Contact us at support@ashourshoes.com.
- We’ll send a replacement or issue a refund.
Other Questions
21. Why isn’t my tracking information available?
- Tracking may take 2–5 days to activate after shipment.
22. How should I package my return?
- Use original packaging or equivalent to prevent damage during transit.
23. Lost my return label. What do I do?
- Contact support@ashourshoes.com for a replacement label.
24. Why isn’t free return shipping available for all returns?
- Free return shipping applies only to defective, damaged, incorrect items, and the first exchange.
View our Refund and returns policy