Returns and exchanges are accepted within 30 days of delivery. Items must be unused, undamaged and in their original packaging.
Return shipping is free on every approved return and exchange, including change of mind: we send a prepaid label. Damaged, defective or incorrect item: contact us with photos for your choice of replacement or refund. Refunds go to the original payment method and are processed within 3 business days of receiving the return.
To start a return, email support@ashourshoes.com.